"Lost" user counts
We have had one or two instances of Eclipse-fm® on Windows Terminal Services (WTS) installations apparently running out of users. This is only likely to happen if users have not exited properly from Eclipse-fm® and is something that is not limited to Eclipse-fm® as an application. Not exiting properly from any application can result in a variety of undesirable consequences.
Q: What happens if a user closes his/her WTS client window instead of properly logging out of the Windows Terminal Services (WTS) session?
A: This is a common issue with WTS. Users dont realise that closing the WTS client keeps the session alive, which means that you have a user running the system even though they really arent. This can affect any application running on WTS. For Visual DataFlex (i.e., here, Eclipse-fm®), this may mean that a user unknowingly uses up a Visual DataFlex client license user count. The solution to this is for the user to log back into the session and exit the Visual DataFlex application, or for an administrator to terminate the session from the server. Users should be educated about the proper way to exit WTS sessions.